Frequently Asked Questions

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You will need a consultation prior to any skin related treatment. To prevent complications or adverse reactions, a thorough skin analysis will be conducted. Any possible contraindications are required to be ruled out to proceed.

A 50% deposit is mandatory for all bookings. All clients are required to pay the deposit at the time of the booking to reserve the spot. The deposit amount serves as a reservation fee and is applied toward the total cost of the requested service.

Clients have the option to transfer their deposits to a different appointment time up until 24 hours before the scheduled session.

After the 24 hour, a new deposit will be necessary to proceed with the appointment.

As our schedule allows limited flexibility for clients arriving late to their scheduled appointments, we have implemented the following fee structure to safeguard our valuable time and resources used for setup:

After 10 Minutes late:

Clients arriving after the 10 minute grace period will incur a $10 late fee, which will be added to the remaining balance.

After 15 Minutes late:

It will be marked as a "no call, no show." Consequently, the appointment will be canceled and the 50% deposit will be forfeited.

Before 24 Hours Cancellation:

The deposit will be transferred to the new appointment time.

Rescheduling Procedure:

Clients must use the link provided in their initial confirmation email or online account.

Rescheduling requests via text, Instagram, or phone will not be permitted under any circumstances. This policy ensures clear communication between the client and the technician.

We will honor ONE reschedule within a 24 hour period, (must contact us no later than 1 hour from appointment time). Once used, you must put in a new deposit.