terms and conditions

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DUE TO COVID-19, ANY & ALL PRODUCTS SOLD OR GIVEN TO CLIENTS ARE NON-REFUNDABLE. ALL SERVICES ARE NON-REFUNDABLE & NON-TRANSFERABLE. 

APPOINTMENTS  REQUIRE A 50% DEPOSIT TO RESERVE AN APPOINTMENT AND THE REST IS DUE  UPON ARRIVAL PRIOR TO THE SERVICE.

CANCELLATION/RESCHEDULING POLICY:  

PLEASE ARRIVE AT LEAST 10 MINUTES PRIOR TO APPOINTMENT TIME.

WITHIN 48-HOURS OF YOUR APPOINTMENT, YOU WILL RECEIVE A MESSAGE NOTIFICATION TO REMIND YOU OF THE APPOINTMENT DAY/TIME.   

PLEASE GIVE A 24-HOUR NOTICE OF CANCELLATION/RESCHEDULING THAT WAY YOUR DEPOSIT IS ALTERED TO GO TOWARDS ANOTHER RESCHEDULED APPOINTMENT.

THE 50% DEPOSIT WILL BE KEPT IF YOU DO NOT RESCHEDULE  BEFORE THE 24-HOUR NOTICE. 

BEING MORE THAN 15 MINUTES LATE TO YOUR SCHEDULED APPOINTMENT TIME WILL BE CONSIDERED A CANCELLATION IN THE LESS THAN 24-HOUR TIME FRAME, THE 50% DEPOSIT WILL BE KEPT AND WILL NOT BE ABLE TO GO TOWARDS ANOTHER SERVICE.

NO CALL/NO SHOW AN APPOINTMENT, THE 50% DEPOSIT WILL BE KEPT AND NO LONGER ALLOWED TO BOOK.